GROUNDED CARTSSoftware · Shopify · Operations
We build and run the systems behind online stores.
Grounded Carts is an Australian agency experienced in software development, Shopify builds, integrations and day-to-day ecommerce operations.
Lower app costs
We replaced an Australian coffee company's paid shipping software and Shopify apps with custom-built tools, saving them over $7,500 a year.
What we do
From the storefront
to the dispatch bench.
Four things we do well, separately or together.
Custom software for Shopify and your operations
Custom software that integrates with Shopify and your day-to-day operations, cutting the time and resources you spend while keeping everything accurate.
Shopify builds and management
New stores, redesigns and ongoing store management, including subscriptions.
Ecommerce operations
Order handling, picking, packing and dispatch.
Customer service
Order questions, complaints and returns, handled with clear, friendly replies, backed by a record of over 3,000 five-star reviews.
Our work
Things
we've built.
Client projects, plus software and apps built in-house.
OzChemist
A complex pharmacy setup that pulls supplier data every hour, updates the Shopify store automatically and runs ads alongside, so products stay relevant and customers get better prices. Read more
RoastLedger
Our software for specialty coffee roasters and cafés, built to integrate with Shopify (in development).
Grounded Order Edits
A Shopify app that lets customers fix eligible order details after checkout, inside rules the store sets.
Shopify redesigns
We can build a private, working preview of your redesigned store before you decide. How it works
Working with us
One point
of contact.
You deal with Richard directly. We agree the scope in writing first, then build, test and hand over.
Changes are tested before they go live, backups are kept, and you get plain-English updates and handover notes.
Tell us what you need and we'll agree the plan with you before anything is built.
Start with a conversation
Tell us what
you need.
Send a few lines about your business and what you're after, and Richard will reply, usually within 2 business days.
Prefer email? Write to us directly. Richard reads every message himself.
A few useful answers
Before you ask.
How much does it cost?
Each job is priced once we understand what you need. There are no fixed packages on this site.
Can you take on just one part, like integrations or dispatch?
Yes. Each service can be taken on its own or together with the others.
Who will I be working with?
Richard, directly, from the first message to handover.